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Tablet PC Software Downloads

Mimecast MSO Fix 1.0


Ultrabook / Netbook Software Downloads » Utilities Category » System Tools » Mimecast MSO Fix 1.0
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Date Added:

Feb 03, 2014 04:17 AM

Publisher's Description:

Mimecast MSO Fix - SMTP in the Credentials Error
If you are a Mimecast user and are also using Windows 8.1, you may find that when you have installed the Mimecast client for Outlook (MSO) and try to enter your domain or cloud credentials, the username has SMTP set and cannot be changed and the password part is greyed out. You will then receive the usual error message at the bottom right:



There is a very simple reason for this - Mimecast do not currently support Windows 8.1!

However, there is a fix that you can try, we have test it on Windows 8.1 Enterprise x64 with Office 2013 x64 and it seems to work - we have not tested it on any other setups so you try this purely at your own risk!

INSTRUCTIONS

You need to delete a single registry key on the affected machine. The registry key that you should delete this this one:

HKEY_CLASSES_ROOTInstallerProductsD8D51FC95CB504D45AB209F36D065B9F

Once you have deleted this registry key, reboot your machine, start up Outlook and see if it has made a difference.

We have also designed a MSI for this fix to distribute to larger amount of machines using ConfigMgr, WDS or Group Policy. You can download this MSI from the link below.

Screenshot:

Screenshot

Documentation:

http://www.techygeekshome.co.uk/2014/01/mimecast-smtp-in-username-error-fix.html

Last Download:

Oct 17, 2017 12:42 AM

Downloads:

192

OS:

Windows

Rating:

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Mimecast MSO Fix 1.0


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